Support

If you don't find what you're looking for, feel free to reach out at support.

Do I have to pay to have an account?

No. Having an account with us is totally free!

Keep in mind that accounts inactive for 6 months will be deleted.

Are all future updates free after I purchase a premium lesson?

Yes. If a premium lessons gets updated, you'll have the updated version for free.

Are all future updates free after I purchase a product?

All updates within the same version are free, meaning that any patch version (eg: v1.0.0 to v1.0.1) or minor version (eg: v1.0.0 to v1.1.0) will be free.

Major updates (eg: v1.0.0 to v2.0.0) are considered a new product release, which requires a new purchase.

Can I have a refund for a product or subscription?

Please check our refund policy.

Do you offer academic/educational discounts?

We believe that fostering education and knowledge is one way to affect the future positively, so if you're a student or a teacher in a recognised institution in the music industry, please reach out on [email protected] with the subject "ACADEMIC REQUEST", and we'll be happy to help.

Last update: July 1st 2023